Quality Assurance Services
Most people understand the concept of quality assurance (QA) when it refers to goods rolling off an assembly line. At Traducta, as much as we would like to romanticize the art of translation, we view our deliverables as goods that either achieve the required standards or don't.
For us, QA means top-shelf translation that adheres to our customer's preferences and style guidelines. Every time.
We utilize automated QA (technology-aided) and what we refer to as the mentoring approach to quality assurance. This combination of high-tech and high-touch allows us to triangulate and spot potential problems that either approach might have missed by itself.
Here's how the mentoring works: we guarantee that our translations are seen by at least two different language professionals. The first language professional is the translator. The second language professional acts as a reviewer, checking linguistic, grammatical, style and terminology preferences. The reviewer logs their recommendations and observations, which are then communicated to the original translator.
This mentoring process not only assures quality for all our output, it also feeds into our culture of constant professional development and kaizen improvement. Our professionals not only increase their knowledge and skill in translation, but also deepen their understanding of our clients' preferences. Our goal is that each translation is produced at higher quality than the last.
Testimonial
Traducta's speed of execution, coupled with the highest level of excellence in its work, has definitely been an asset to our company.
Motorola
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