Privacy policy

Traducta takes the protection of your Personal Information very seriously.

The purpose of this Privacy Policy is to inform users of our website ( how we handle and use the Personal Information we collect.

Traducta complies with the Act to modernize legislative provisions as regards the protection of personal information (Law 25).

Our privacy policy applies exclusively to our site. If you leave our website by clicking on a hyperlink or in any other way, you agree that the content and operation of the website will be subject to another policy or other provisions. Since we have no control over this supplier’s policy or the terms and conditions of its website, it is essential that you review them carefully before accessing that site.

This Privacy Policy details our commitment and the measures we take to ensure the security of your Personal Information.

Types of Personal Information we collect

Automatically Collected Data

When you visit our website (, we may automatically collect information about your computer, including your IP address, operating system and browser type, as available, for administrative purposes. This data does not contain any information that could identify you. Traducta may obtain information about your general use of the Internet by placing a « cookie » on your computer’s hard drive. A cookie contains information that is transferred to your computer’s hard drive. It helps us optimize our site and offer a better, more customized service. More specifically, it allows us to:

  • assess the number of visitors to our site and how they use it;
  • store information about your preferences, enabling us to tailor our site to your particular areas of interest;
  • speed up your search.

Data you provide directly to us

Traducta may collect or process certain information about you, including the following:

  • data you send us via a form on our website,;
  • data contained in the messages or communications you send us;
  • data relating to your visit to our Website, including traffic or location data, operating system, browser or other data;
  • data collected as part of a survey.

Use of Personal Information we collect

Please note that we only collect data that helps us achieve the purpose stated in this Privacy Policy. We will not collect any additional data without informing you in advance. When you provide us with Personal Information, you agree to its transfer, processing and storage.

We use this data to:

  • customize your experience and allow us to provide you with the type of content and product offers that interest you most;
  • send targeted communications via our newsletter;
  • conduct surveys;
  • carry out statistical analyses to improve the Website;
  • follow up on requests.

Security Measures

Traducta makes every effort, both physically and electronically, to protect this Information. Your data is stored in a secure, controlled environment. We use SSL protocols and robust security measures with two-factor authentication to prevent unauthorized access.

We will not sell or share your data with third parties except as required by law or in the event of legal proceedings.

We may disclose to any member of our organization such user data as is reasonably necessary to carry out the purposes set out in this Policy.

We may also disclose your Personal Information to third parties if we:

  • sell or buy businesses or assets, in which case we may disclose your Personal Information to the prospective seller or buyer of those businesses or assets;
  • are required to disclose or share your Personal Information to comply with a legal, commercial or other obligation, including exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

International Data Transfers

User data may be accessed, processed or collected outside Canada and, as a result, may be subject to the laws of other jurisdictions and made available to foreign government authorities. When you provide us with Personal Information, you acknowledge and agree that such information may be transferred to other jurisdictions for processing and storage.

Retention Period of Personal Information

Personal Information will be retained for as long as necessary to fulfill the purposes for which it was collected and to comply with any applicable legal obligations. The length of time Personal Information is retained may vary depending on its nature and may extend beyond the end of the relationship between an individual and Traducta.

Personal Information that is no longer required for the identified purposes will be destroyed, erased or made anonymous. Traducta has established and implemented detailed data retention principles and will ensure that Personal Information is destroyed in a manner that prevents unauthorized access.

Traducta complies with the strictest standards for the retention and destruction of all types of information and data.

In the event of a Data Leak

In the event of a Leak of your Personal Information, we undertake to keep you and the Commission d’accès à l’information du Québec informed.

Your Rights

If you are a Quebec resident, in accordance with Law 25, you have specific rights regarding your Personal Information.

You have the right to object to the use of your data and to have your data erased. To exercise these rights, please contact our Privacy Officer:

Elisabeth Beauchef Rorive
120-550, Ch. de Chambly
Longueuil, Quebec J4H 3L8

Access and Correction Rights

Access to Personal Information will be limited to those employees who are informed and aware of legislation concerning the protection of Personal Information and who need it to carry out their professional duties and will be strictly controlled. You can consult, modify or delete your data. To do so, please contact us at


Law 25 specifies that people under the age of 14 are considered minors for the purposes of data collection. Personal Information may not be collected from them without the consent of the person with parental authority or the legal guardian, except when such collection is clearly for the benefit of the minor.

External Links

Our site may contain links to other websites. We are not responsible for their privacy practices.

If you have any questions about this Privacy Policy, please contact our Privacy Officer, Elisabeth Beauchef Rorive, at

Our Privacy Policy was updated on October 28, 2023.